Privacy Practices Statement
Our Commitment to Privacy
The privacy of your
personally identifiable information is important to us. As part of our
commitment to the privacy of your personally identifiable information that we
collect online ("Personal Information"), we provide this notice
explaining our online information practices and the choices you can make about
the way your Personal Information is collected and used at this site. To make
this notice easy to find, we make it available on our homepage and at every
effective as of August 1, 2009.
The privacy practices set
Inc. ("R&R Products") affiliate Web sites may have different
practices. If you link to or otherwise visit any other Web sites, please review
the privacy policies posted at those sites. Also, if you are an employee of R&R
Products or its affiliate, please note that other internal company policies
apply to you related to employee use of company computer systems and networks.
Please read this policy
carefully. Your use of this Web site constitutes your consent to the
information collection, use, and disclosure practices described below.
Active Collection of
In general, when you
visit our site you remain anonymous, but on some pages, you need to provide
Personal Information to register, order products or services, contact R&R
Products, and conduct other transactions via the Web site. The types of
Personal Information actively collected at the Web site may include any or all
of the following, depending on your activities on the Web site:
occupation, R&R Products customer number (if applicable), address, e-mail
address, phone number, fax number, and credit/debit card/procurement card
information, username or password.
The Web site may
"passively" collect certain kinds of information during your visit,
including but not limited to:
Cookies: "Cookies" are small text files
sent from a website to the hard drive of a user's computer to store bits of
information related to that user. Cookies can store a variety of information, including
IP addresses, navigational data, server information, data transfer times, user
preferences, and passwords needed to access the special areas on the Site. We
experience on our Web site, for instance, by making you aware of what's new on
our Web site since your last visit. You usually can configure your Internet
browser to reject cookies. However, if you do so, you might not be able to
access certain pages or use important functions on the Web site.
Other Passive Web site
Tracking. This Web site also uses
Internet Protocol (IP) addresses and log files to identify server problems and
to improve site content and compile aggregated statistics about Web site usage
and clickstream data. We also use Web beacons to help personalize your
advertisements on our site use Web beacons to serve cookies and advertisements.
We also use Web beacons to gather non-personally identifiable information about
the number of users who visit our Web site, the areas which they spend their
time visiting, and other demographic data. Only R&R Products and our
advertising agency will have access to the data obtained with Web beacons.
R&R Products also
reserves the right to introduce new passive tracking technologies and
techniques related to the use of the Web site. In general, we do not link your
identity with information that we collect passively. However, in any situation
where you log in with your username and password, any or all of the information
that is passively collected about your activities on the Web site may be linked
with your identity, and therefore may become Personal Information about you.
The Purposes for Which We
Use and Disclose Personal Information
We use and disclose
Personal Information obtained when you place an order or access this Web site
to process and complete that order, and to provide a more personalized shopping
We maintain certain Personal
Data related to financial payments, such as credit/debit card/procurement card
information, only until payment for your order is processed, unless you
authorize the information to be stored for future visits. If you later decide
that you do not want us to store such information, you may contact us at email@example.com and ask us to delete such information.
We also use Personal
Information to communicate with you, for example, to answer the e-mail and
correspondence we receive, to confirm your order, to send more information
about becoming a dealer, to send renewal notices, and to notify you of
important changes in the functionality of the Web site or other notices related
to the handling of your Personal Information.
We may use Personal
Information to make recommendations for additional products or special offers,
and to provide you with updates on new products that we believe may be of
interest to you, in situations where you expressly request such communications.
If you have previously asked to receive this information, but do not want to
receive this information in the future, please contact us at firstname.lastname@example.org.
We use non-identifying
and aggregate information to better design our Web site and gather information
for product management and development at R&R Products. For example, we may
tell our sales and marketing staff that X number of individuals visited a
certain area on our Web site, or that Y number of software licenses were
ordered during a particular time period, but we would not disclose anything
that could be used to identify those individuals. This aggregate information
may also be shared with R&R Products's affiliates and independent dealers.
Our Commitment to Data
We maintain reasonable
physical, electronic, and managerial procedures to protect Personal
Information. When you place orders or access your account information, we
usually offer the use of a secure server. The secure server software receives
encrypted information through the Secure Sockets Layer (SSL) of your internet
browser which encrypts the Personal Information you input before it is sent to
us and seeks to prevent anyone else from reading it as the information travels
from your computer to ours. If you are still concerned about placing an order
online, please feel free to call a customer service representative at
1-800-528-3446 and place your order via phone or mail your order to:
R&R Products, Inc.
3334 E Milber St.
Tucson, Arizona 85714
R&R Products has no
intention of collecting personal information from children at this site.
How You Can Access or
Correct Your Information
If you are a registered
user of the Web site, you can access and correct certain Personal Data that we
collect online and maintain by clicking on "Your Account" and
entering your username and password. For other questions related to updating or
changing your account information, please send an e-mail to email@example.com.
If any errors in your Personal Information cannot be corrected by accessing
"Your Account", please contact us using the contact information
below. You may also contact us using the information below to ask us to remove your
Personal Information from our records, electronic or otherwise. However, we
will need to maintain certain Personal Information about your product purchases
in our records for purposes such as warranty and product information.
Usernames and Passwords
It is your responsibility
to safeguard any username or password that you have received in connection with
the Web site, and to notify us if you ever suspect that the security and
confidentiality of such username or password has been compromised in any way.
You are solely responsible for any use of this Web site via your username and
If Personal Information
you have submitted through the Web site is no longer accurate, current, or
complete, and you wish to update it, please send an email to firstname.lastname@example.org.
We will usually be glad to update your information, but we reserve the right to
use Personal Information obtained previously to verify your identity, to
administer our warranty program, or to take other actions that we believe are
Changes to the Policy
Our privacy practices,
like the online medium itself, are subject to change. We reserve the right to
change this policy from time to time in our sole discretion. Please check this
policy frequently and particularly before you submit additional Personal
posted on the site via a link from the home page of the site. In the event that
affected visitors by revising the link on the home page to read "Newly
How to Contact Us
Should you have other
questions or concerns about these privacy policies, please send an email to email@example.com or mail correspondence to R&R Products, Inc. 3334 E Milber St., Tucson,